Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

Microsoft has added a pay-as-you-go option to access AI agents alongside its free M365 Copilot Chat plan. Microsoft 365 Copilot Chat is a chat interface powered by OpenAI’s GPT4o that serves up ...

Microsoft has introduced Microsoft 365 Copilot Chat, a new AI-powered tool that integrates free and pay-as-you-go agents into its existing free chat experience for Microsoft 365 commercial customers.

On Wednesday, Microsoft (NASDAQ:MSFT) relaunched its free Copilot for businesses as Microsoft 365 Copilot Chat which adds pay-as-you-go AI agents. The U.S. tech giant said that going forward, every ...

Microsoft 365 Copilot Chat is designed to tempt more businesses into relying on and paying for AI. Microsoft 365 Copilot Chat is designed to tempt more businesses into relying on and paying for AI. is ...

Researchers at Meta, the University of Chicago, and UC Berkeley have developed a new framework that addresses the high costs, infrastructure complexity, and unreliable feedback associated with using ...

Microsoft published a walkthrough demonstrating how to upgrade a .NET AI chat app built from the official .NET AI templates to use the new Microsoft Agent Framework. The preview framework extends ...

OpenAI launched an agent builder that the company hopes will eliminate fragmented tools and make it easier for enterprises to utilize OpenAI’s system to create agents. AgentKit, announced during ...

The latest release of Visual Studio Code (v1.99, the March 2025 update) sees a host of AI-related improvements including graduating the "Agent Mode" feature for GitHub Copilot AI from preview to ...

Have you ever found yourself wishing for a smoother, more intuitive way to interact with complex systems? Whether you’re a developer fine-tuning custom workflows or someone exploring the potential of ...