If you can use a simple spreadsheet, you can create a valuable and powerful business tool for managing your business's clients. A client database can be more than just a list of customers' names, ...

I’ve found that companies often remove people from their databases far too soon–especially considering the potential lifetime value of the prospect and his company. If your customer buys your type of ...

The last piece of this three-part article is about merging your custom Word documents with your client list (exported from Outlook to Excel) for distribution. Part One explains how to selectively ...