Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Don’t automate broken processes—follow these process improvement steps first to lay a strong groundwork for automation ...

Every enterprise-wide IT project implementation must be undertaken only along with a robust and detailed change management procedure. Failure to do so could lead to disastrous consequences such as a ...

IndustryWeek reported on June 18 on the skilled worker challenge facing U.S. manufacturing. Citing a recent ManpowerGroup survey, shortages exist across a broad spectrum of jobs -- skilled trades, ...

Preventing unwanted configuration changes holds the key to maintaining system reliability. Even if you have just one server, change management has a role to play in maintaining service. Early in my ...

Change is inevitable in today’s fast-evolving business landscape. Whether it's digital transformation, mergers or shifting market demands, organizations must adapt swiftly to remain competitive.

No matter what business you're in, paperwork and digital documents tend to pile up. Without a good document control process, you may have problems, warns Qualio. You might not find the documents you ...