Waiting on hold with an airline, cable provider or credit card company is a reliably irritating experience. So reliable, in fact, that researchers decided to study it—and might have come up with a fix ...
PEORIA — Elevator music is the scorned orphan of the music family. Even bubblegum rock and disco get more respect. If you don't believe it, check out what author Joseph Lanza had to say in his 2004 ...
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