Performance measurement and management (PMM) is a management paradox. Once thought key to the efficiency of any business, ...

Technology has enabled employers to track and measure a broader range ... reserved for “high-potential, high-performance employees” earmarked for senior positions who may need more recognition ...

Don’t underestimate engagement surveys as a tool to measure trust. Send it out to employees, examine the results, and act on ...

Here are four steps your organization can take to integrate DEI metrics into performance reviews and KPIs. One of the most common mistakes I see organizations make is applying blanket DEI metrics ...

The most successful organizations will be those that strike the right balance between leveraging AI's capabilities and ...

I write and speak about customer service, employee engagement, creating cultures of high performance ... Let’s not hesitate to measure our own performance. Often the results are better than ...

To avoid that fate, we need to be smarter about the performance metrics we select ... Businesses hold in high regard all forms of value that determine the health and wellbeing of the firm: Employee ...

"The company is pushing hard for productivity tracking and metrics on all facets," one employee told Insider. "Performance pressure and return to office became big themes," a former employee ...

You can talk about teamwork all you want – if people have to take the heat of individual metrics for teamwork, they'll blame other people': academic blames performance assessments for toxic workplaces ...