A mystery shopper has shared how people can enjoy luxury experiences for free. Posting on TikTok under the handle @Airic.z, ...

Customer satisfaction ratings are important, but they are not always sufficient. Mystery shopping evaluations can be a useful tool in some cases. MADRID, SPAIN, July ...

The shopper shared how people can enjoy luxury hotel stays and fine dining, while earning extra money ...

In an era dominated by AI‑powered cameras, smart shelves and predictive analytics, the traditional mystery shopper strategy for retailers might seem like a thing of the past. But as the founder and ...

The concept of mystery shopping has been around for centuries, with even royalty using it to gain insight into their kingdoms. However, for those in the hotel industry, determining whether it will ...