McDonald’s is embracing AI to usher in a new era of efficiency in 2026. The global fast-food chain is rolling out AI across ...
With off-premises on the rise, the drive-thru has become somewhat of a de facto dining room, according to PJ’s Coffee EVP of operations Chris Collins. It requires a balance of speed, engagement, and ...
Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...
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