How many times have you gone to a McDonald’s drive-thru because you are craving a milkshake, McFlurry or a sundae only to feel utter disappointment when the voice on the speaker utters these words: “I ...

Rolling up to a McDonald’s drive-through with dessert on the brain feels promising until the staff announces the dreaded three-word phrase: “Ice cream machine is broken.” ...

It's always exciting heading to McDonald's for one of the restaurant's popular ice cream treats. Will the machine be working this time or will you have to settle for soda and an order of fries instead ...

Working behind those golden arches comes with its own set of unspoken rules and industry secrets. Former McDonald's employees ...

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year’s ...

Forget the McNuggets and the Big Mac for a second, because it's time to wax poetic about the unsung hero of the Golden Arches: ice cream. Some form of this frozen dessert has been featured on the menu ...

What would a McDonald’s be without its temperamental McFlurry machines? We may be closer to finding out. The soft-serve machines at McDonald's restaurants are so often out of order that their reliable ...