Walmart says new Spark app feature helps shoppers; delivery workers claim it is slowing them down

Walmart's Spark app introduced Smart Path for efficient store navigation. Delivery workers report this feature causes inefficient routing and increased walking. Some drivers also express concerns ...

Walmart delivery workers say a new app feature has them running around stores — and wasting precious time

Walmart's Spark app update is frustrating some delivery workers, who say an item mapping feature is slowing them down and impacting their income.

Walmart Spark shoppers can remove their tips up to 24 hours after delivery. Drivers say that contributes to a problem of 'tip baiting.'

While tip baiting happens on other delivery apps, six drivers told Business Insider the problem was particularly bad on ...