I think we can all agree it’s been a rocky couple of years in the workplace. The old confines of work no longer serve us or the organizations we work for. A new vision for work has emerged, one that ...

My October Disaster Zone column for the International Association of Emergency Managers (IAEM) Bulletin has been published. See below for a copy of what I wrote on the topic of shift change briefings ...

New AI-powered scheduling and shift swap tools make frontline workforce planning faster, fairer, and fully mobile-empowering teams while saving managers hours each week. MangoApps today announced ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it is seeing a significant uptake in agents adapting their contact center schedules in response to the recent outbreak of COVID ...

Many companies face significant challenges in achieving an effective and compliant lockout/tagout program in place—especially as it pertains to lockout. OSHA has specific regulations for protecting ...