eLoyalty – a unit of TeleTech Holdings Inc. TTEC – recently announced the release of the second major upgrade of its Cisco Powered Contact Center as a Service (CCaaS) Cloud offering. eLoyalty is a ...

“TeleTech was founded in 1982 out of my own personal frustration from previous businesses or businesses I was involved in, and corporations’ lack of ability to interact with customers. Back in 1982, ...

Per the agreement, Sofica's operations will be integrated into TeleTech's Customer Management Services segment. The acquisition will enable TeleTech to offer superior customer lifecycle management ...

DENVER--(BUSINESS WIRE)--TeleTech Holdings, Inc. (NASDAQ:TTEC), one of the largest global providers of strategic and technology-enabled business process outsourcing solutions that drive commerce and ...

DENVER, Sept. 8, 2017 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of customer experience, engagement, and growth solutions delivered through its proprietary ...

ENGLEWOOD, Colo.--(BUSINESS WIRE)--TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of technology-enabled customer engagement and experience solutions today announced the expansion of ...

US BPO provider Teletech has acquired a majority stake in Motif for US$46.9 million, expanding its operations into India. With two delivery centers in Ahmedabad, India and Manila, Philippines, Motif ...

Expands Global Management Consulting Capabilities and Deepens Industry Expertise in Key Verticals Including Financial Services, Healthcare and Government; Acquisition Expected to be Accretive to ...

DENVER--(BUSINESS WIRE)-- TeleTech Holdings, Inc. (NAS: TTEC) , a leading global provider of technology-enabled customer experience solutions, today announced that it is expanding its presence in ...

TeleTech Holdings Inc., a global customer service company, is expanding its Kentucky presence with a state-of-the-art customer experience center in Paducah, which will create 450 new jobs. Last May, ...