The equipment in this month’s troubleshooting problem is an electric furnace that has been in service for at least ten years, according to the customer who is reporting that the unit is running almost ...

Our troubleshooting problem involves a complaint from a customer who is concerned that their 9-year-old electric furnace is running excessively and wasting energy. The customer also tells the ...

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As temperatures drop, your furnace becomes the unsung hero keeping your home warm and comfortable. But like any hardworking appliance, it can run into trouble, especially after months of sitting idle.