If you’re involved in quality assurance, which you most likely are or wouldn’t have started reading this article, then you know how important maintaining software quality is—especially in the modern ...

In an age where software drives nearly every aspect of daily life, ensuring its quality at scale has never been more essential. In 2024 alone, global IT spent over $5.1 trillion in expenditures, and ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

Software is computer code that tells a computer how to perform a specific task. Software can include operating systems, applications, and malware.