Agent Assist, developed with Google Cloud, summarizes conversations between workers and beneficiaries while highlighting ...

Humana deepens Google Cloud AI ties by launching Agent Assist to enhance member support with real-time summaries and compliance guidance.

Big news for a prominent building in Louisville's cityscape.

Humana has announced the launch of Agent Assist built with Google Cloud’s AI. The technology is integrated into call center systems. When members call to talk to a Humana representative, Agent Assist ...

That 91.1% benefit ratio is harsh. For context, anything above 90% offers very scant opportunities for profitability.

The Humana Tower was the company's flagship location since it was built in 1985 and is an iconic part of Louisville's skyline ...

Humana has tapped Google Cloud for the launch of Agent Assist, a new AI-powered tool that aims to support its teams in addressing member questions. | Humana has tapped Google Cloud for the launch of ...