The New Orleans Sewerage and Water Board has inked a contract for a $67 million, citywide water meter replacement project, the utility’s solution for long-standing billing accuracy problems. The new ...

Some smart meter owners will soon be able to claim £40 worth of compensation from energy suppliers as Ofgem cracks down on faulty devices ...

It took over a week, but Sue Sanders finally got Xcel Energy to send a contractor to repair a part broken by a contractor attempting to replace a smart meter. Sanders was initially informed by an Xcel ...

The Sewerage and Water Board picked a contractor Wednesday to install electronic water meters at New Orleans homes and businesses, moving forward on its plan to fix a notoriously error-prone billing ...

KPRC 2 Investigative reporter Amy Davis uncovered billing problems in a years-long investigation. She explains who will get the new meters and what it means for customers’ water bills. The $8.5 ...

ENERGY suppliers will be forced to pay compensation for delayed smart meter installations and faulty devices, Ofgem has announced. Under new rules, customers will receive £40 if installation takes ...

TOLEDO, Ohio — For months, the city of Toledo has been telling residents they need to pay for broken water valves that contractors encounter when installing the city's new smart water meters. That has ...

TOLEDO, Ohio — It might have happened to you. In the wake of COVID-19, Toledo city leaders say they sent out incorrect water bills to multiple Toledoans. "What happened is it threw off the estimation ...

DENVER — After seeing a smart meter on TV for another Xcel Energy story, Rick Negreann and his wife, Rae, realized they didn't have one on their home. They're lucky, because their nephew is a 9NEWS ...

Many British Gas smart meter customers say they are still unable to track their energy usage, with some complaining they've been unable to check consumption regularly on the firm's app, website and in ...