DUBLIN--(BUSINESS WIRE)--The "Net Promoter Score Benchmark Study, 2017" report has been added to Research and Markets' offering. Many large companies use Net Promoter Score (NPS) to evaluate their ...

United States: Consumers are increasingly opting for digital channels to manage traditionally branch-heavy processes like fee disputes, with a 15% rise in mobile and online usage since 2022. The shift ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the release of the 19 th annual NICE Satmetrix US Consumer Net Promoter Score® (NPS®) Benchmarks. The annual reports by NICE ...

Satmetrix, a provider of cloud-based Net Promoter Software for companies of all sizes, released its 2014 Net Promoter Industry Benchmarks. According to a release, the reports rank more than 219 brands ...

BOSTON, July 24, 2019 /PRNewswire-PRWeb/ -- NPSBenchmarks.com, the largest free online library of Net Promoter Score benchmarks for B2B and B2C industries, is moving to a new location and expanding ...

CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today the release of its Net Promoter Score (www.netpromoter.com), a standard metric that ...

Clientshare, the company behind the world’s leading Business Reviews platform, Pulse, has launched a new CX Maturity Assessment. LONDON, UNITED KINGDOM, July 31 ...

Virgin America, Amazon.com, Costco, and Apple are among the leaders of the pack in customer loyalty this year, according to Satmetrix's 2012 Net Promoter Industry Benchmarks survey. In the survey of ...

DUBLIN--(BUSINESS WIRE)-- The "Net Promoter Score Benchmark Study, 2017" report has been added to Research and Markets' offering. Many large companies use Net Promoter Score (NPS) to evaluate their ...