Customers want to read reviews and businesses need reviews to attract customers. But the constant demand for reviews could be creating a feedback backlash, experts say.

Amazon Wishlist update exposes users' addresses to buyers, prompting privacy concerns and urging the use of PO Boxes or non-residential addresses.

AMAZON has been forced to pull a best-selling novel from its site as it features graphic descriptions of babies being raped. Horrified readers started a petition to ban the sale of the ...