Customers want to read reviews and businesses need reviews to attract customers. But the constant demand for reviews could be creating a feedback backlash, experts say.

AMAZON has been forced to pull a best-selling novel from its site as it features graphic descriptions of babies being raped. Horrified readers started a petition to ban the sale of the ...

This head-to-head test compared Amazon Q Developer and GitHub Copilot Pro using a real-world editorial workflow to evaluate their performance as 'agentic' assistants beyond simple coding. Both tools ...

Abstract: This paper presents our efforts in building a frame-work of automatic sentiment analysis for online user product reviews. The framework consists of web scraping to acquire a corpus of ...