Barnard’s job was to work directly with then-CFPB director, Rohit Chopra, on student loan policy and strategy to address ...

We have apologised and we will learn the lessons. “However, as everyone in this room is well aware, we do not agree with the ombudsman ... which showed sending people unsolicited letters ...

Martyn Wright, 35, died after collapsing at his home in December 2022. A post-mortem examination later found that he died ...

Martin Lewis has slammed one major UK power company for their "abominable" customer charges, as he took aim at the practice ...

In the dusty basement of the State House Annex, the floor littered with chunks of cement dislodged from the construction ...

The office of the Ombudsman is transforming service delivery through its citizen information clinic, aiming to raise ...

For Sunshine Week, WyoFile spoke with Darlena Potter about her role fielding complaints from people struggling to access public records.

Volunteer Bonnie Johnson, a retired nurse, and other ombudsman like her are some of the only people keeping regular watch over New York State's long-term care facilities.

A reader wants to know what to do after their energy provider wrongly said they'd take thousands from their accounts ...

Since Connecticut’s new Office of the Correction Ombudsman ... nonprofit newsroom, we believe the healthiest way to sustain and grow CT Mirror is through the support of people who use and ...

Pennsylvania's Child Advocate found herself powerless to investigate complaints or affect policy change. She stepped down, ...