Research reveals three key areas where an empathy-first approach from carriers can mitigate stress and improve the overall policyholder experience.

Stay safe, lodge claims early and take photos of any damage. Those are the three key things policyholders in the firing line of Cyclone Alfred need to do, according to the Insurance Council of ...

Billions of dollars of damage are expected to follow Tropical Cyclone Alfred, Treasurer Jim Chalmers says, as new research suggests one in five Australians are facing an "impossible choice" when it ...

The Insurance Council of Australia (ICA) today said insurers have placed disaster response specialists on standby and have scaled up operations in ...

Overall, Infobip saw a 30% increase in the number of brands orchestrating conversational ... particularly in finance and insurance, where security and compliance are paramount. Businesses increasingly ...

Fuel leak from US tanker crash could hit UK coastline and ‘devastate’ wildlife - Search for missing crew member aboard the ...

It brought us together and it ripped us apart. Five years after the arrival of COVID-19 in Saskatchewan, the province continues to grapple with a complicated legacy that challenges our core beliefs ...

The Insurance Council of Australia has shared an update after insurers met as Cyclone Alfred approaches, sharing advice with ...