Executives delve into ways quick service restaurants like KFC and Shake Shack use data to innovate and elevate their customer ...

The retail sector continues to navigate tremendous change, with high consumer expectations, constant margin pressure and the need for operational efficiency. In this challenging ...

IBS Intelligence (IBSi) is the world’s only pure-play Financial Technology focused research, advisory, and fintech news analysis firm, with a 30-year track record and clients globally. We take pride ...

Farm Boy launches A Farm Boy Fresh Twist, a brand refresh enhancing the grocery experience with fresh products, engaging displays, and in-store innovations.

The Chancellor’s last budget has undoubtedly increased the cost of doing business, putting greater financial pressure on ...

Franchised car dealers are increasingly looking to outside the automotive industry when it comes to recruiting new staff. That is according to two leading ...

The AI Business Trends 2025 report by Google sheds light on how AI has changed the way the world discovers information and ...

New Look is launching a new concept store at Bluewater on April 3, featuring an omni-hub space, digital showrooms, and exclusive opening weekend perks.

Things I Wish I Had Done Differently To Better Prepare for Retirement Longevity For You: 5 Unusual Ways To Make Extra Money That Actually Work Fortunately, numerous job sectors actively seek the ...

Agentic AI is ready to address customer concerns fast and effectively, solving customer issues and making the customer feel ...

Customer reviews and ratings have become a pivotal factor in purchasing decisions, but how much do consumers really trust ...

The future of customer service will require a strategic blend of human and virtual agents, says Capgemini. The report – ...