This survey explains how AI agents are transforming retail operations - and there are lessons for all business leaders.

Based on GlobalData’s conversations with technology vendors, service providers and enterprises, customer experience (from ...

From AI-driven inventory management to automation in logistics and checkout, there are smart ways for retailers to stretch ...

Nordstrom elevates the consumer perception of luxury experiences with its partnership with SkinSpirit providing premium ...

with the retail industry failing to maintain a quality, consistent standard of customer service – evident in the low scores across the board for satisfaction, service, and experience-related customer ...

Dr Tamira King and Professor Hugh Wilson of Cranfield School of Management describe how retailers can differentiate on customer experience. In today's aggressive retail climate and with a squeeze on ...

Exceptional customer experience and service is one of the many aspirations of Fella Design, home grown furniture retail brand ...

TROY, Mich.: 27 March 2025 — In an uncertain economic environment in which overall consumer financial health, 1 total deposits, annual household income and total investments are declining, retail bank ...

According to J.D. Power Retail Banking Study, improvement in customer satisfaction is result of efforts to build personalized ...

BMW Group India announced the launch of Deutsche Motoren's Retail.NEXT showroom in Central Delhi. The new showroom is located at Plot No. B-5/7, Safdarjung Enclave, Africa Avenue Road, New Delhi - ...

According to the J.D. Power 2025 U.S. Retail Banking Satisfaction Study,SM released today, this counterintuitive improvement in bank customer satisfaction is the direct result of concerted bank ...