Utility companies claim smart meters save customers money. But that isn’t always the case.

National Grid has been rolling out digital “Smart” meters across New York, replacing traditional meters that required manual readings. While the installation ...

Avista Utilities uses AI to analyze appliance-level energy consumption, helping reduce high bill inquiries and improve customer satisfaction. The company provides customers with detailed online tools ...

Researchers found that widely deployed smart meters pose a “massive” cybersecurity risk, potentially enabling data manipulation, energy theft, and service disruption. They propose a new detection ...