CDC finds rideshare users face a 4% higher injury risk; experts urge documenting trips to secure fair crash compensation.

COLONIE — Funding has been restored for a transportation program that had long been offered by the Colonie Senior Service ...

The lawsuit claims sexual assault or sexual misconduct was reported to the company every eight minutes, on average, from 2017 ...

Uber riders have long complained about unresponsive and ineffective customer service. How will firing human staff and replacing them with AI improve that?

An Uber spokesperson tells Bloomberg that the move comes as the company works “to simplify operations, strengthen in-person collaboration, and continue to embrace AI.” Uber is also asking remote ...

Uber is laying off 10% of its community operations team, citing AI. Remote workers must relocate to an office, impacting customer service roles.

Uber has laid off 10 percent of its customer service team, and according to Bloomberg, the company cited AI as the reason for ...