Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Salesforce CEO Marc Benioff states AI does up to 50% of the company's workload, reshaping the workforce and business model.

Earnings results often indicate what direction a company will take in the months ahead. With Q1 behind us, let’s have a look ...

You have to return to the office. But what about your boss? The rank-and-file are fuming over who gets to work from home.

The championing of bot or software labor comes after years of layoffs across the tech industry, as much of the sector has invested heavily in AI.

Salesforce CEO Marc Benioff has said that artificial intelligence accounts for 30-50% of the company’s workload. According to ...

Speaking on The Circuit with Emily Chang, Benioff said Salesforce's new AI platform, Agent Force, aims to deploy a billion ...

The software giant is among a number of companies slashing jobs and going all in on artificial intelligence. Salesforce CEO ...

Salesforce CEO Marc Benioff has revealed that AI is handling 30–50% of the workload at the company, marking a shift in ...

In an interview with Bloomberg, Benioff (pictured) said AI agents are now performing as much as 30% to 50% of all the work at ...