Usually service providers fail because they do not realise that customer service is not lip service but ethics in action.

A United Airlines Boeing 777 bound for Tokyo had to turn back to Washington's Dulles International Airport on Saturday after ...

United Airlines Flight 803 ignited some brush around the runway as it was departing Dulles Airport, according to a ...

The Federal Aviation Administration says a plane experienced an engine failure while taking off from Dulles International ...

A Navy report acknowledges the military failed to address a growing series of issues with the V-22 Osprey aircraft since it ...

Shortly after takeoff, the complaint states, a male passenger who appeared to be intoxicated began sexually assaulting the ...

WASHINGTON, Dec. 11, 2025 /PRNewswire/ -- Paralyzed Veterans of America Chief Executive Officer Carl Blake released a statement following the Department of Transportation's announcement that it ...

Recent fatal accidents, system outages and government shutdown expose fundamental flaws in the US air traffic control system ...

The head of the NTSB is voicing strong opposition to provisions in the defense policy bill. The NTSB says the House bill ...

View the full release here: "The partnership between Swissport and Samsara is transforming the way we protect our teams and operations," said Levi Blount, Director of Quality, Health, Safety, and ...

Malaysia Airlines 134 and American Airlines 1420 — faced life-threatening emergencies sparked by simple but devastating ...

U.S. military helicopters on training missions would need to broadcast alerts to nearby commercial aviation aircraft around ...