A thought process map (TMAP) is a diagram that helps you to organize and describe your thought process. A TMAP can help you ...

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Every defect is a treasure, if the company can uncover its cause and work to prevent it across the corporation.” – Kilchiro Toyoda, founder of Toyota When people discover problems, the most frequent ...

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Murugasu, U. and Subbarao, A. (2025) Customizing Customer Experience: A Systematic Review of Digital Personality in Telecommunications. Open Journal of Business and Management, 13, 1449-1479. doi: ...