Remote work is no longer a niche perk, and a detailed study on hybrid work found that some employees will trade up to 25% of ...
Today, Transcom released 2026 CX Trends: Paradoxes Leaders Can't Ignore, an industry report designed for enterprise customer experience, operations, and digital transformation leaders. The report ...
North America held a dominant market position, capturing more than a 36.5% share, holding USD 1.31 billion in revenue.
The Android smartphone market is pretty big in the United States, with nearly 40% share of the total mobile phones sold in the country. Multiple manufacturers continuously vie to grab whatever ...
GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Dec 24, 2025 at 7:50 ...
TROY, Mich.: 3 Dec. 2025 — Record-high average monthly residential gas utility bills ($122) are negatively impacting overall customer satisfaction according to the J.D. Power 2025 U.S. Gas Utility ...
This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. The survey took place from September 2024 to August 2025, ...
This post was paid for by an advertiser. The Herald-Dispatch newsroom was not involved in its creation. Customer feedback isn’t just a nice-to-have; it’s actually one of the most important pillars of ...
Overall satisfaction with mortgage lenders dropped to 74 out of 100, according to the 2025 ACSI survey. Rocket Mortgage led the rankings with a score of 83, followed by Citizens Bank, PNC Mortgage, ...
NEW YORK--(BUSINESS WIRE)--Enterpret, a leader in customer intelligence, today announced the launch of a new agentic customer feedback platform designed to help companies move from understanding ...
When it comes to customer feedback the automotive industry has largely stayed traditional, relying on customer feedback surveys and responses. However, as AI applications grow, Volkswagen Group UK is ...