This survey explains how AI agents are transforming retail operations - and there are lessons for all business leaders.

Based on GlobalData’s conversations with technology vendors, service providers and enterprises, customer experience (from ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

From AI-driven inventory management to automation in logistics and checkout, there are smart ways for retailers to stretch ...

Nordstrom elevates the consumer perception of luxury experiences with its partnership with SkinSpirit providing premium ...

At ETBrandEquity’s CX Symposium 2025, PwC India’s Sanjay Dawar and Somick Goswami discussed how AI is reshaping customer ...

Shelbourne FC is looking for a passionate and customer-focused Sales Assistant to join our Club Shop team. This is an ...

A strong relationship with your bank is essential for effective financial management. However, certain indicators may suggest ...

GKE Corporation's subsidiary, GKE Retails Pte. Ltd., is at the forefront of this expansion. The collaboration with Singtel focuses on creating a comprehensive retail experience for customers. This ...

Sonya Bacon, a course instructor at the University of Sherbrooke and a branding expert, argues that one of the primary issues plaguing Hudson's Bay is its unclear identity. The brand has struggled to ...

The retail sector continues to navigate tremendous change, with high consumer expectations, constant margin pressure and the need for operational efficiency. In this challenging environment, retailers ...

DNA Payments, a leading independent, full-service omnichannel payments provider, will be exhibiting at the Retail Technology Show, taking place at ExCeL, London on the 2nd and 3rd of April 2025.