Customers can create and manage custom gift lists featuring items from the retailer, which is part of the Tailored Brands portfolio.

The dominating “talk” among executives at Shoptalk this week has revolved around what exactly consumers want and need right ...

One area that may drastically improve consumers’ satisfaction with customer service: AI-powered bots that can act as a ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

CelcomDigi teams up with Pininfarina to redesign stores nationwide, enhancing service and renaming frontliners as CD ...

At ETBrandEquity’s CX Symposium 2025, PwC India’s Sanjay Dawar and Somick Goswami discussed how AI is reshaping customer ...

Sonya Bacon, a course instructor at the University of Sherbrooke and a branding expert, argues that one of the primary issues plaguing Hudson's Bay is its unclear identity. The brand has struggled to ...

The rapid growth of e-commerce in Bangladesh has transformed how consumers shop for electronics and technology products.

This survey explains how AI agents are transforming retail operations - and there are lessons for all business leaders.

By Beatriz Marie D. Cruz, Reporter PHILIPPINE businesses must adopt artificial intelligence (AI) tools to meet consumer demand for personalized experiences, said American cloud communications company ...

A new Salesforce report says it's not just AI, it's a new role for physical stores and changing shopping behaviors changing ...

Shelbourne FC is looking for a passionate and customer-focused Sales Assistant to join our Club Shop team. This is an ...