Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Salesforce CEO Marc Benioff states AI does up to 50% of the company's workload, reshaping the workforce and business model.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Speaking on The Circuit with Emily Chang, Benioff said Salesforce's new AI platform, Agent Force, aims to deploy a billion ...

Salesforce CEO Marc Benioff has revealed that AI is handling 30–50% of the workload at the company, marking a shift in ...

Salesforce CEO Marc Benioff has said that artificial intelligence accounts for 30-50% of the company’s workload. According to ...

The championing of bot or software labor comes after years of layoffs across the tech industry, as much of the sector has invested heavily in AI.

In an interview with Bloomberg, Benioff (pictured) said AI agents are now performing as much as 30% to 50% of all the work at ...

The software giant is among a number of companies slashing jobs and going all in on artificial intelligence. Salesforce CEO ...

Earnings results often indicate what direction a company will take in the months ahead. With Q1 behind us, let’s have a look ...

Salesforce is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff.